PRIVACY POLICY:

This privacy policy is part of the website (hereinafter, the "Website") located at the URL https://www.smileatbaby.com, where Smileat S.L., a Spanish company domiciled at Calle Gran Vía 62, 5ª Derecha. 28013, Madrid, with Tax ID B-87144622 (hereinafter, "SMILEAT" or "Smileat") is the owner of said domain and offers its product catalog according to the conditions included in this Web.

Your privacy is important to SMILEAT and we want to be transparent about what we intend to do with the information you provide to us or that we will learn about you. That is why we ask you to read this privacy policy carefully.

We reserve the right to modify this privacy policy at any time, being available its updated version. The changes applied will take effect from its publication on the Web and will not be retroactive and, in the event that your privacy rights are reduced, your express consent will always be required. However, you can request at any time your cancellation of the services or products offered on the Web if you are not satisfied with the changes made, through our Help Center.

In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016. ("GDPR"); SMILEAT informs that, by accepting this privacy policy, you give your informed, express, free and unequivocal consent for the data you provide to SMILEAT to be included in the files for which SMILEAT is responsible and on which the security, technical and organizational measures provided for in the current regulations are applied.

By using this Site, you represent that you are at least the age of majority or, in the case of use by a minor in your care, that you have given your consent to allow that minor to use the Site.

In this sense and in accordance with the provisions of the RGPD we detail the information on the treatment that SMILEAT performs on your data:

Who is responsible for the processing of your data?

  • Company name: SMILEAT, S.L.
  • Registered office: Calle Gran Vía 62, 5ª Derecha. 28013, Madrid
  • TAX ID: B-87144622
  • Phone: +34 692 058 770
  • E-mail: info@smileatbaby.com
  • Business address/postal address: Calle Gran Vía 62, 5ª Derecha. SMILEAT. 28013, Madrid

How do we get your data?

The personal data processed by SMILEAT have been freely provided by yourself by: (i) filling in the relevant forms, (ii) sending emails to SMILEAT, (iii) subscribing to the SMILEAT Newsletter, (iv) signing the relevant contract with SMILEAT, (v) purchasing some of SMILEAT's products, and/or (vi) when you provide your resume to work with SMILEAT.

Also, the personal data provided are true, accurate and complete, so that they respond to your real situation of the user, keeping it conveniently updated information. However, in the event that the personal data provided belong to a third party, you guarantee that you have informed them of this privacy policy and have obtained their authorization to provide us with their data for the purposes indicated.

SMILEAT informs about the processing of the following categories of data:

  • Identification data
  • Postal and e-mail addresses
  • Commercial information
  • Contractual information
  • Economic data for invoicing
  • No specially protected data are processed

For what purpose do we process your data?

SMILEAT processes the data you provide in order to manage the queries you make, send you proposals or budgets requested for the purchase of our services or products, manage the contractual relationship, manage shipments and the collection of orders.

If you have subscribed to our Newsletter we will process your data to send periodic information. If you use the contact tools of the Web, forms or help center, we will treat your data for the resolution of queries or doubts that you raise.

Likewise, we elaborate statistics of use of the services or purchase of products to make improvements, marketing actions and development of tools. To do this, we can analyze your purchase history and / or queries, purchase history by customers and geographical areas and track the quality of products.

We may also carry out promotional activities of current products, new products or news of the SMILEAT brand. For these purposes, you expressly agree to receive advertising from SMILEAT (news, promotions, offers, discount coupons, etc.), in addition to mailing or telephone, via SMS or email, and may revoke this consent at any time through our Help Center.

Also, as described in our cookies policy, we remind you that we use our own and third party cookies to analyze the use and measurement of our website in order to improve our services.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is your consent in the event that you provide your data to SMILEAT to request information about our products, questions or queries, when you are a subscriber to our newsletter, or when you give us your consent unequivocal, express and free. However, if you have made the acquisition or purchase of any of our products the legal basis for processing will be the execution of the contract signed for the supply of SMILEAT products.

The processing of your data for the various purposes outlined in the previous section is based on the consent requested, and the withdrawal of this consent does not, under any circumstances, affect the execution of the contract for the purchase of products in the ecommerce platform for baby food.

To which recipients will your data be communicated?

In general, third party services used by Smileat will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third party service providers, such as Google (you can view Google's terms and privacy here), payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

In particular, remember that some providers may be located or have facilities that are located in a different jurisdiction from you or us. So, if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction in which the service provider or its facilities are located.

Once you leave our store's Web site or redirect to a third-party site or application, you are no longer governed by this privacy policy of our Web site.

Links: When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites, and we recommend that you read their privacy policies.

What are your rights when you provide us with data?

Any person has the right to obtain confirmation as to whether SMILEAT is processing personal data concerning them or not.

You can also exercise the rights conferred by current legislation: right of access, rectification, deletion, opposition, limitation of processing, data portability and not to be subject to automated individualized decisions. You also have the right to withdraw your consent at any time.

You can exercise your rights through any means that allows you to verify the sending and receiving of your request. The request must be addressed to SMILEAT using the contact details provided in the "Data Controller" section, indicating the reference "Data Protection." The request should include: Name, last name, a photocopy of your ID, a clear statement of your request, and your address for notification purposes.

If you are not satisfied with SMILEAT's response to the exercise of your rights, you have the right to complain to the Supervisory Authority(Spanish Data Protection Agency) for the protection of your rights.

How long will we store your data?

We will process and store your data as long as it is necessary to provide the services of the Website and/or the supply of purchased products. We also retain your data to comply with the requirements of applicable law, prevent unlawful actions, resolve disputes, troubleshoot problems, enforce our contract and other actions permitted by law.

Once the processing of your data is no longer necessary, we will delete and/or block them in accordance with our data retention and deletion policy and the legal statute of limitations in accordance with current regulations.

In accordance with industry standards, we maintain technical and organizational measures against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and other forms or procedures that may be unlawful.

For these purposes, credit card transactions will be transmitted through a secure SSL (Secure Socket Layering) server. You can verify that you are in an SSL area of the Web by observing that the letters "http" change to "https" - the additional "s" indicates that you are in an SSL area. Additionally, your browser may also inform you of the site's security through a pop-up message. The SSL security protocol encrypts personal information during data transport.

Notwithstanding the foregoing, the security of information transmitted over the Internet cannot be guaranteed. In this regard, SMILEAT cannot be held responsible for any interception or interruption of communications over the Internet or for changes to or loss of information. Web users are responsible for maintaining the security of any password, user name or other form of identification to gain access to password-protected areas of any of our services. In order to protect you and your information, we may suspend your use of any of SMILEAT's services, without notice, pending investigation, if a breach of security is suspected.

 Possible changes in the privacy policy

 We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the Web. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it. If Smileat is acquired by or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

More information and questions

If you would like to access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact us through our Help Center.

COOKIES POLICY:

This cookie policy is an integral part of the website (hereinafter, the Website) located at the URL https://www.smileatbaby.com, where Smileat S.L., a Spanish company domiciled at Calle Gran Vía 62, 5ª Derecha. 28013, Madrid, with Tax ID B-87144622 (hereinafter, "SMILEAT" or "Smileat") is the owner of said domain and provides services and offers its catalog of services in accordance with the conditions included in this Web.

Therefore, in order that, where appropriate, you can give your informed and unequivocal consent, we explain in this cookies policy which cookies are used on the Web, the use that SMILEAT makes of them, as well as the options you have to manage your settings.

Who is responsible?

The party responsible for the processing of the information collected through cookies on this website is SMILEAT, with address for notification purposes at Calle Gran Vía 62, 5ª Derecha, 28013, Madrid [*and whose e-mail address for notification purposes is info@smileatbaby.com], with NIF number B-87144622, registered in the Commercial Registry of Madrid, in Volume 32,758, folio 124, page M-589638, 1st entry and registered address at Calle Gran Vía 62, 5ª Derecha, 28013,. Madrid.

What is a cookie?

Cookies are files containing small amounts of information that are downloaded to your device when you visit a website. Cookies allow a website, among other things, to store and retrieve information about your browsing habits or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize you as a user.

What types of cookies does this website use?

- Session Cookies: These are a type of cookies designed and used to collect and store data while you access a web page. As their name suggests, these cookies are stored in the terminal until the end of your browsing session.

- Technical Cookies: These are those that allow you to navigate through a website, platform or application and the use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks.

- Customization Cookies: These are those that allow you to access the service with some general characteristics predefined according to a series of criteria in the user's terminal such as the language, the type of browser through which you access the service, the regional configuration from where you access the service, etc..

- Analysis Cookies: These are those that well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the supply of products or services we offer.

- Advertising Cookies: These are those that, either treated by us or by third parties, allow us to manage as effectively as possible the supply of advertising spaces on the website, adapting the content of the ad content to the content of the requested service or the use you make of our website. To do this we can analyze your browsing habits on the Internet and we can show you advertising related to your browsing profile.

- Behavioral advertising cookies: These cookies allow the management, in the most effective way possible, of the advertising spaces that, where appropriate, the editor has included on a web page, application or platform from which the requested service is provided. These cookies store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.

- Own Cookies: These are those for which the editor itself is responsible and which are generally sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

- Third party cookies: These are cookies belonging to third party technology service providers on the web that collect information on the use of the Web by the user for statistical purposes, marketing or preferences and for the provision of other services related to the activity of the Web and other Internet services.

Cookie List

Cookie

Domain

Type

Duration

test_cookie

.doubleclick.net

Marketing

15 minutes

MUID

.bing.com

Marketing

1 year and 24 days

IDE

.doubleclick.net

Marketing

1 year and 24 days

_fbp

.smileatbaby.com

Marketing

3 months

uuid2

.adnxs.com

Marketing

3 months

fr

.facebook.com

Marketing

3 months

anj

.adnxs.com

Marketing

3 months

ad-privacy

.amazon-adsystem.com

Marketing

5 years, 2 months and 18 days

MUID

.clarity.ms

Marketing

1 year and 24 days

ANONCHK

.c.clarity.ms

Marketing

10 minutes

_landing_page

.smileatbaby.com

Analytics

14 days

_y

.smileatbaby.com

Analytics

1 year

_s

.smileatbaby.com

Analytics

30 minutes

_shopify_y

.smileatbaby.com

Analytics

1 year

_shopify_s

.smileatbaby.com

Analytics

30 minutes

_gcl_au

.smileatbaby.com

Analytics

3 months

_shopify_sa_t

.smileatbaby.com

Analytics

30 minutes

_shopify_sa_p

.smileatbaby.com

Analytics

30 minutes

_ga

.smileatbaby.com

Analytics

2 years

_gid

.smileatbaby.com

Analytics

1 day

_gat_UA-64825740-1

.smileatbaby.com

Analytics

1 minute

ad-id

.amazon-adsystem.com

Analytics

8 months and 20 days

_hjFirstSeen

.smileatbaby.com

Analytics

30 minutes

_hjIncludedInSessionSample

www.smileatbaby.com

Analytics

2 minutes

_hjIncludedInPageviewSample

www.smileatbaby.com

Analytics

2 minutes

_hjAbsoluteSessionInProgress

.smileatbaby.com

Analytics

30 minutes

cart_ts

www.smileatbaby.com

Analytics

14 days

_omappvp

www.smileatbaby.com

Analytics

11 years

_omappvs

www.smileatbaby.com

Analytics

20 minutes

localization

www.smileatbaby.com

Functional

14 days

secure_customer_sig

www.smileatbaby.com

Required

1 year

cart_currency

www.smileatbaby.com

Required

14 days

_orig_referrer

.smileatbaby.com

Required

14 days

shopify_pay_redirect

www.smileatbaby.com

Required

1 hour

cart_sig

www.smileatbaby.com

Required

14 days

_pay_session

shop.app

Required

session

_hjSessionUser_1985661

.smileatbaby.com

Other

1 year

_hjSession_1985661

.smileatbaby.com

Other

30 minutes

_clck

.smileatbaby.com

Other

1 year

_clsk

.smileatbaby.com

Other

1 day

SM

.c.clarity.ms

Other

session

cart

www.smileatbaby.com

Other

14 days

unique_interaction_id

www.smileatbaby.com

Other

10 minutes

cart_view

www.smileatbaby.com

Other

14 days

session

.shopifysubscriptions.com

Other

past

_uetsid

.smileatbaby.com

Performance

1 day

_uetvid

.smileatbaby.com

Performance

1 year and 24 days

_gat

.smileatbaby.com

Performance

1 minute

SRM_B

.c.bing.com

Performance

1 year and 24 days

__kla_id

www.smileatbaby.com

Performance

2 years

 

How can you delete the cookies used by this website and what are the consequences?

Without your express consent, by activating cookies in your browser, this website will not link in cookies the stored data with your personal data provided at the time of registration or purchase.

To use this website it is necessary to install cookies, which collect, in any case, completely anonymous information. Even so, you can configure your browser to block them and, if necessary, delete them. However, if you select this setting, you may not be able to access certain parts of the Web Site or you may not be able to take advantage of and/or use some of its services. Unless you have adjusted your browser settings so that it will refuse cookies, our system will produce cookies when you connect to our Website.

However, at any time you can restrict, block or delete cookies from this website. To do this you must modify the settings of your browser regarding the use of cookies through the "Preferences", "Options" or "Tools" menu (the name of the menus or the procedure for accessing the cookie options vary depending on the browser used). For more information on cookie settings, please consult the "Help" menu of the browser installed on your device. If you want to know how to disable cookies in the most popular web browsers, access the following tutorials:

Contact

If you have any questions about this cookie policy you can contact us through our Help Center.